Archive for August, 2007

Interested in having me speak for your organization this fall? Please email me at geoff@livingstonbuzz com or call me via Grand Central:

Here’s where I’m slated to speak this Fall:

Originally run on the Buzz Bin, July 2, 2007.

OK, I realize that you probably want to turn the blogosphere off and read some pulp fiction this July 4th. But, just in case you wanted to brush-up on social media here’s a list of 25+ must-read social media, marketing and PR books. This list was compiled by Chris Abraham, Toby Bloomberg, Eric Eggertson, Susan Getgood, Kami Huyse, Ike Pigott and I via a series of Facebook messages over the past two days.

In addition to listing the authors alphabetically by name, we’ve linked their blogs or home pages (you can get their books via Amazon, bn.com or any other preferred book seller). Thus, they are designated Great Blogs of Fire, too (fulfilling my weekly round-up column). By all means, comment and add to the list.blogoffirelarger.jpg

Chris Anderson, The Long Tail
Paul Bausch, Matthew Haughey, and Meg Hourihan, We Blog
Rebecca Blood, The Weblog Handbook
Todd Defren, PR 2.0 Essentials (e-book)
Susannah Gardner, Buzz Marketing with Blogs for Dummies
James Gleick, Faster
Neville Hobson and Shel Holtz, How to Do Everything with Podcasting
Rok Hrastnik, Unleash the Marketing & Publishing Power of RSS
Hugh Hewett, Blog: Understanding the Information Reformation That’s Changing Your World
Joeseph Jaffe, Life After the Thirty Second Spot
Avinash Kaushik, Web Analytics: An Hour a Day
Richard Laermer, Punk Marketing (with Mark Simmons) & Full Frontal PR (with Michael Pricinello)
Steven Levitt and Stephen Dubner, Freakonomics
Christopher Locke, Rick Levine, Doc Searls, and David Weinberger, the Cluetrain Manifesto
Christopher Locke (linked above), Gonzo Marketing
Mike Moran, Search Engine Marketing
Katie Paine, Measuring Success (free e-Book)
Robert Scoble and Shel Israel, Naked Conversations
David Meerman Scott, The New Rules of Marketing & PR
Aliza Sherman, The Everything Blogging Book
Biz Stone, Blogging: Genius Strategies For Instant Web Content
Todd Stauffer, Blog On: Building Online Communities With Web Logs
Bob Walsh, Clear Blogging
Andy Wibbles, Blogwild
Don Tapscott and Anthony Williams, Wikinomics
Debbie Weil, The Corporate Blogging Book
Ian H. Witten, Marco Gori, and Teresa Numerico, Web Dragons: Inside the Myths of Search Engine Technology
Jeremy Wright, Blog Marketing
Jon Yang, The Rough Guide to Blogging

Originally published on the Buzz Bin, August 13, 2007.

In the next ten days the online portion of the Now Is Gone marketing campaign will begin. This includes launching a new blog (under construction) and “revealing” which bloggers were cited as sources. After chatting with e-business journalist and PR marathoner Nettie Hartsock on the phone and via email, it seemed appropriate to reveal my strategy before the actual launch.

This maybe an “unmarketing” concept, but the mission of the book seems paramount. Now is Gone was written to provide corporate executives and entrepreneurs a basic primer to begin engaging in new media. And engage in a meaningful fashion by building value for their communities while avoiding blogodramas.

The book is not meant to be a myopic, worldly piece on social media conversations or a gigantic wiki. It does not contain great long essays of Livingston social media theory, or vignets on SEO and blogging tactics. It’s simply a short 100+ page book designed to help businesses begin in the new media world with basic principles and strategy. Nothing more.

And thus the book’s marketing strategy revolves around them, not us. However, bloggers are most interested in the ethics of citing them in the book’s marketing. So we’ll discuss that first beginning with my contributing author (a blogger), then reaching out to businesses.

Brian Solis

Solis Glasses-800 Brian Solis earned a contributing author credit for his outstanding input on Now Is Gone. Not only did Brian write a stellar and substantial introduction on the challenges facing the public relations profession, but his passion shines through on how to help get businesses engaged in the new world of marketing and PR. Solis also consulted on the book’s theme, topics and development.

In particular, he steered me towards critical thought posts (Chris Heuer’s participation is marketing post and Jay Rosen’s paper on the shift from targeting audiences to people, specifically) and reviewed my initial content, highlighting the need to eliminate controlled messaging from our online conversations. These core areas shaped the central theme of Now Is Gone.

Brian will likely help promote the book, and will have publishing access to the Now Is Gone blog. As an excellent promoter, having Brian do anything is a boon. Thank you, Brian, for everything.

Bloggers as Sources

More than 60 bloggers were cited in the book, and I will launch the book blog by both listing them permanently as sources, and by a listing here. My intent is simply to honor them and provide business readers additional source material. Several bloggers contributed to a list of related books, which will also be provided to Now Is Gone book and blog readers for further research.

This was not a collaborative process. The book was researched at night and written in a journalistic tone. Relevant blog posts were cited as they pertained to the topic of the moment. Some bloggers may feel they were cited in a tangential way and have more to offer. The night they were cited (one of many evenings last Spring) it may have been tangential, but their material seemed most relevant at that moment.

Further, there was no extra effort to include every marketing blogger on earth. This was not a “catch-all of the Todd-And 150 link-to-me” strategy. The book was written in a very linear fashion.

The 60+ bloggers have already been communicated with, and we asked them if they’d like a free copy of the book. Many (but not all) said yes. Again, I am honored to have cited them. Hopefully they will find the book to be valuable for businesses and recommend it. And yes, if they write up Now Is Gone, I’ll be happy. But there are no expectations. They deserve a book as sources. That’s it.

That being said, several bloggers emerged as incredible resources. They provided me materials, and interviewed with me on the phone and via email. Thank you Scott Baradell, Toby Bloomberg, C.C. Chapman, Todd Defren, Shel Holtz, Kami Huyse, Marshall Kirkpatrick, Brian Lusk, Ike Pigott and Jeff Pulver for going that extra mile. Without you the book would not be the same.

The Heart of the Matter: Speaking & PR

Getting in front of businesses to help them engage in social media requires an acknowledgement that they aren’t out here. The best way to get in front of non-blogging audiences is through speaking engagements, print media and traditional online properties. So that’s what we aim to do.

I’ve set a goal of ten free speaking/moderating engagements this fall and spring. It may sound lofty, but there are already nine engagements set for the fall:

So there’s one fall spot left… Any more would disrupt the business (oh yeah, my clients!), and to do that will require a fee. That seems reasonable.

As a PR firm, we’re going to dedicate about 20 hours a month of Michele Capots’ time to the traditional print media. I will pursue web media. The rest is doing, not talking. Wish us luck.

What’s In It for Livingston

Book publishing is not a lucrative business. In all, after Brian’s contributing author share, I can expect less than $1 per copy. A successful effort will cross the 10,000 book mark.

ww21111-fc6204-webConsider that more than 200 hours were spent writing… before marketing began this past July. Our blended rate is $150 an hour, and mine is $225 an hour. The math demonstrates a major loss.

Hopefully, by doing the right thing we’ll make a difference and actually get companies on board as meaningful community members. In addition, the company will likely develop a good reputation. And perhaps some Fortune 500 companies will let us help them engage in social media the right way. That would be great.

In the interim, the big monetary reward will be this excellent Tag Heuer Monaco watch, originally worn by Steve McQueen. Publishing a book has been a life long dream. I deserve the self-gift. Woo hoo!

As you were reading before being so rudely interrupted, partial feeds just end up annoying readers. So much so that they quickly become ex-readers.

Let’s look at a case in point. The book “Freakonomics” was a bestseller a couple of years ago, and the authors (Steven Levitt and Stephen Dubner) are embarking on a sequel. They readily admit that the sequel was not a slam-dunk until they saw the reaction and readership of the Freakonomics blog. At its peak, the blog had tens of thousands of subscribers - and more importantly, an amazing community of commenters.

A Dramatic Shift

Alexa shot - Freakonomics

This chart marks the day - August 7th - that the Freakonomics Blog relocated to the New York Times. Its traffic didn’t die, it just got swallowed up into the overall Times site. Moving to the Times was a savvy move, providing a great new base of online readers. However, moving to the Times also meant switching to partial RSS feeds, and ditching many longtime readers.

(I wrote about the move in August, including links to much whining and moaning from Freakonomics fans. I also did a breakdown of another community-altering change that I maintain is a bigger threat.)

Old-School Thinking

The move makes all sorts of business sense for the New York Times. Grab a blog with tens of thousands of subscribers, and pull them in to your site. Only it doesn’t work that way anymore. The point of RSS is freeing the reader to dictate the time and place of consumption of information. Many follow dozens of feeds at once, and can do so with the feeds nicely aggregated and assembled in one place. Make that reader break his stride by switching to another program and entering an address, and you’ve just created an unwelcome disruption.

Simply put - many of the most vocal and most active members of that blog’s community left and didn’t come back. The content was interesting, but not enough to warrant a couple of extra clicks. Let me repeat that: the content was interesting, but not enough to warrant a couple of extra clicks. Such is the nature of online communication. We have the technology to allow for free and unfettered flow of our half of the dialog, and now we want to take a commercial break in the middle?

Compromise Denied

It’s not like the community bailed without a fight. Some would argue the larger sin came days later. Several members of the Freakonomics community suggested that if ads were required by the New York Times - that they be placed in the RSS feed itself. The Times could maintain an ad-free partial RSS feed, and an ad-supported full RSS. The latter was shot down, with no explanation from the wizards behind the curtain. The community wanted to find a way, and instead was turned away.

The New York Times still gets a significant share of traffic. As you can see from the Alexa rankings, the NYT red line didn’t change its trend at all once it absorbed the Freakonomics traffic.

Alexa shot 2 - Freakonomics and NY Times

However, if you’ve already got traffic like the New York Times, then partial feeds might be for you.